I can’t access my Vids Creator subscription.
First, please confirm that you are logging into Vids Creator with the same USER ID and the same login method (Facebook, Gmail or email) that
Topics: Billing
How do I upgrade the Vids Creator Starter Plan?
The full version of Vids Creator allows you to create truly custom stories, videos, and images, all using your brand, your colors, and your logos.
I’m having trouble and can’t find a solution here.
Still need help? Click the below link and we’ll get back to you asap. Click Here To Contact Support
What are Video Credits?
“Video Credits” are the encrypted credits within Vids Creator Application Suite used for in app purchases. Each video credit is worth one video render and
How much is a Video Credit?
You can use Vids Creator free for life, rendering your video creatives ranges from $1.44 to $3.99 per video export. New accounts receive 7 Free Video
How to add or change my billing information?
Click on the top right Profile icon. Select Account Information. Then select Update Payment Information.
What’s your refund policy?
If you are unhappy with the quality of your video renders, we will issue you a no question ask refund within a 14-day period.
How do I cancel my subscription?
If you purchased an ANY Vids Creator subscriptions in app or on the web, please follow these instructions. Instructions to cancel membership: Login to your
How much does Vids Creator cost?
The Vids Creator Starter Plan, both the website (vidscreator.com) and the app, are free. You can create, edit, and tell the world how much you
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